News
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Exceptional customer service increases loyalty, revenue and employee morale
Published on December 8, 2014
Managers must set policies that reinforce good customer service and build effective service delivery processes. -
Social entrepreneurs can form a legal business structure in Michigan
Published on December 5, 2014
Social programs no longer need to organize as a not-for-profit. -
Charter fishing draws tourists to Saugatuck
Published on December 5, 2014
Lake Michigan charter fishing is a big attraction in the small community of Saugatuck, but changes to the lake’s ecosystem make for an uncertain future. -
Is pop-up business retail here to stay?
Published on December 4, 2014
Once overlooked economic development strategies for rural and urban community gain serious traction. -
Food trucks, popular pop-up businesses are gaining traction
Published on December 4, 2014
These pop-up mobile kitchens entice people into the streets of downtown areas and can be used to entice customers into traditional retail/brick-and-mortar establishments. -
Use Google Alerts to monitor your business
Published on December 1, 2014
Ever wonder what others say about you or your business? Consider using Google Alerts to find out. -
Spring off-campus MSU plant science course enrollment deadline nears
Published on November 28, 2014
Plant Science certificate programs are being offered at northwest and southwest Michigan community college locations this spring by Michigan State University Institute of Agricultural Technology. -
Does conflict ever feel smooth?
Published on November 28, 2014
Learning how to manage conflict can reduce employer costs and increase employee satisfaction – conflict training can make conflict situations less intimidating. -
Embracing distance workers via technology to increase productivity
Published on November 21, 2014
Working at home, at first blush seems a contradiction, but there are many benefits for the employee and the employer. -
So you want to bring a new plant to market? Part 1
Published on November 19, 2014
Plant breeders interested in bringing novel new plant varieties to the market will need to go through many steps.