Change In Email Records Retention Policy

Beginning on April 3, 2024, all MSU Outlook items moved to your Deleted Items folder & subfolders within, will be sent automatically to the Recoverable Items folder after a rolling 30 days

What is happening? 

  • Beginning on April 3, 2024, all MSU Outlook items moved to your Deleted Items folder (and any subfolders within) will be sent automatically to the Recoverable Items folder after a rolling 30 days 
    • Outlook items that will be deleted include emails, calendar events, appointments, tasks, notes, and contacts 
  • All items in the Recoverable Items folder will be permanently deleted after a rolling 14 days 
  • As always, you may restore or move items from the Deleted Items or Recoverable Items folder at any time before they are permanently deleted (within 44 days) 
  • The 30-day timer begins when an item enters the Deleted Items folder, not the day it is sent, received, or created 
  • This change applies to all MSU email accounts, regardless of the application used to access your mailbox (e.g. Apple Mail) 

Source Teams posting 2/6/24  authored by Matt Steuhower.

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