Keeping the Customer Satisfied: Understanding and Managing Needle Retention

February 23, 2021

Needle retention is critical to customer satisfaction. The ability of trees to hang on to their needles is impacted by a range of factors before and after trees are harvested. Dr. Chastagner will review the best management practices to keep trees fresh, helping you improve quality and customers satisfaction. By Dr. Gary Chastagner, Washington State University. 

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