Training
VOLUNTEER MANAGEMENT
The below training is for MSU Extension employees. Please contact Christine Heverly or Jennifer Weichel with questions.
NEW! Documentation and Volunteers - What Should Be Noted?
Effective documentation is a vital skill when working with volunteers—especially when navigating challenging situations or addressing concerns. This webinar will guide you through the when, what, why, where, and how of documenting volunteer interactions that require attention, clarification, or follow-up.
Whether you're noting a pattern of behavior, addressing a one-time incident, or preparing for a difficult conversation, clear and objective documentation helps protect both the volunteer and the organization. You'll learn best practices for writing factual, respectful, and useful records that support accountability, transparency, and growth.
Join us to explore:
- When documentation is necessary
- What details to include (and what to avoid)
- Why documentation matters for risk management and volunteer support
- Where to store records securely
- How to document with clarity and professionalism.
NEW! Generational Diversity: In the Workplace and Community
In today’s workplace, finding four generations - members of the Silent Generation, Baby Boomers, Gen X’ers and Millennials - working side by side is not unusual. This phenomenon was not present 100 years ago. Why? Since in the early 1900s, life expectancy in the U.S. was only 47 years. Today it’s 78. Join me as we: 1. Identify the definition and components of a generation 2. Recognize specific characteristics of EACH generation 3. Understand the similarities and differences among generations 4. Note the challenges in the workplace and community 5. Promote effective strategies for addressing generational differences in various settings.
- Wednesday, September 10, 2025 at 2:00PM. Register.
Volunteer Management Policy Overview Training
The training will provide an overview with an update on volunteer definitions, the VSP Screening process, volunteer management policies, and where to find information. Register in advance.
Volunteer Central Overview
This is an overview of how to use various features of Volunteer Central. We do not record as we customize each one based on the questions and concerns that staff bring forward.
SAFE Refresher: Informed Intuition
As professionals who work with children, youth or volunteers, it is our responsibility to create a thoughtful and thorough screening process to keep participants safe from this type of harm. This training is a refresher for anyone who has already attended a SAFE training. You must have attended a full day SAFE training before attending and register at least 24 hours ahead of time.
- September 16, 10am - 11:30am. To join, please use the link from the OD newsletter.
- December 9, 2pm - 3:30pm. To join, please use the link from the OD newsletter.
SAFE Training
This training complements the MSU Extension Volunteer Selection Process by ensuring staff can identify signs of concern and address difficult situations before they affect our youth audiences. All faculty and staff members who work with children, youth or volunteers should attend. Free. Lunch is not provided.
- August 20 in East Lansing. Register Here
- Save the Date for 2025: November 24
Interviewing Potential Volunteers
Learn to use available VSP components to prepare and conduct potential volunteer interviews. This training is hands-on and will encompass looking at test profiles in Volunteer Central. All MSU Extension staff who screen and process volunteers through the Volunteer Selection Process should attend. Offered multiple times. Free. Lunch is not provided.
- July 8, 2025 at Kent County MSU Extension. Register Here.
- Save the Date for 2025: September 22
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