Empowering Local Leadership and Governance: Impacts of MSU Extension's Zoning Administrator Certificate Program
DOWNLOADJune 24, 2026 - Tyler Augst; Harmony Fierke-Gmazel, AICP; Brad Neumann, AICP; and Mary Reilly, AICP
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EmailMichigan State University (MSU) Extension’s Zoning Administrator Certificate Program (ZAC), launched in 2009, addresses a critical gap in training for zoning administrators — key staff responsible for land use decisions across Michigan’s 1,856 local governments. These roles lack statutory education requirements, leaving communities vulnerable to legal risk and inefficiencies. ZAC was designed to raise professionalism, ensure competency, and reduce municipal liability through a structured curriculum blending Michigan law with best practices.
In 2024, MSU Extension conducted a long-term evaluation comparing past ZAC participants with a control sample of nonparticipants. Findings confirm ZAC’s enduring impact: participants rated themselves significantly higher in 10 of 12 core areas of zoning administration, with the greatest gains in legal responsibilities and permit review. Nearly 70% reported increased job satisfaction, two-thirds noted career advancement opportunities, and 73% assumed greater leadership roles.
Community-level benefits are equally compelling. Three-quarters of respondents reported changes to plans, policies, or ordinances, and 71% improved application and review processes. Half reported reduced legal risk through proactive measures such as ordinance updates and improved documentation. Additional improvements included stronger inter-agency collaboration, enhanced public engagement, and improved environmental protection.
The Zoning Administrator Certificate Program demonstrates proven outcomes and sustained demand. Since 2009, the program has delivered measurable value — empowering local leaders, improving governance, and reducing risk — making it a cornerstone for shaping Michigan’s land use future.
